Noticeboard

NOTICE

 

DUE TO SIGNIFICANT STAFF SHORTAGE, THAT HAS LEFT US WITH ONLY ONE RECEPTION STAFF MEMBER, WE ARE UNABLE TO OPERATE AS USUAL FROM 28 JUNE TO 16 JULY 

 THE RECEPTION WINDOW WILL BE CLOSED AND WE WILL BE UNABLE TO ANSWER THE PRACTICE PHONES

 IF YOU NEED TO SPEAK TO OUR ONLY MEMBER OF STAFF IN RECEPTION OR REQUIRE AN ACUTE PRESCRIPTION PLEASE CALL 07469296630

 FOR REPEAT PRESCRIPTIONS PLEASE PHONE THE LANDLINE AS NORMAL AND PRESS OPTION 3

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** Important information for patients of Drs Fannin, Hutchinson & Boyd **

Over the next few days our patients will receive a letter informing them of the intention of our practice to hand back our GP contract.  It is with reluctance that we have come to this decision but the partners feel it is time to do so.

The Fannin, Hutchinson and Boyd practice will continue to provide normal GP services during the 6 month process (which will take place from 1/5/24 to 31/10/24)

We are most hopeful of a successful outcome which will mean a more sustainable service to our patients going forward.

There is NO need to change GP as you will still have a GP at the end of the process.

Please do not contact the practice (or our neighbouring practices) for more information as our staff are very busy dealing with normal demands of practice.

If you have a query please direct it to Strategic Planning and Performance Group on 02895362812.  They will keep our patients up to date with developments.

Thank you for all your understanding, our patients and their care are of utmost importance to us. 

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PLEASE NOTE THAT FROM W/C 23RD OCTOBER 2023 THE RECEPTION WINDOW WILL CLOSE AT 5PM EVERY DAY. IN THE EVENT OF A MEDICAL EMERGENCY PLEASE CONTACT 07469 296630

**Due to illness leading to staff shortage in reception we are not always able to answer the practice phone as normal.  If this is the case and you need to speak to a member of staff or require an acute prescription please call 07469296630 if prompted. GP appointments or prescription requests can also be made at the reception desk as normal.  For repeat prescriptions please press 3 on ringing our landline.We thank you for your patience and understanding **

The practice has started to use a text messaging service. If you do not want to avail of this please advise a member of the reception team.

When ordering prescriptions can you please ensure that you know the name and strength of your medication 

PLEASE NOTE THAT THE TREATMENT ROOM HAS MOVED TO AN APPOINTMENT SYSTEM. PLEASE PHONE RECEPTION TO ARRANGE YOUR APPOINTMENT.

Facebook   Have your checked out our innovative practice Facebook page?   facebook

If you are interested in local health matters and latest developments in how to keep healthy why not check out  and like our Facebook page.  Also share our information with older friends and family.
If you have any ideas on how we can spread engagement in the practice please let us know.

Children In Hospital                 Preparing for Hospital  - What/Why? Children in Hospital

    Helping children and parents prepare for hospital and answer some of their questions starting with What? and Why?


Medicine Sick Day Rules

When you are unwell with any of the following:

  • Vomiting or diarrhoea (unless only minor)
  • Fevers, sweats and shaking

Then STOP taking the medicines listed below. Restart when you are well (after 24-48 hours of eating and drinking normally). If you are in any doubt contact your pharmacist, GP or nurse.

Medicines to stop on sick days:

  • Ace Inhibitors : medicine names ending in 'pril' e.g. lisinopril, perindopril, ramipril
  • ARBs: medicine names ending in 'sartan' e.g. losartan, candesartan, valsartan
  • NSAIDs: anti-inflammatory painkillers e.g. ibuprofen, diclofenac, naproxen
  • Diuretics: sometimes called 'water pills' eg furosemide, spironolactone, indapimide, bendroflumethiazide
  • Metformin: a medicine for diabetes

The British Heart Foundation are looking for HEART PATIENTS and family members to raise awareness as a BHF media volunteer. 

For more information on how you can help contact Gemma Burns on 028 9053 8301 burnsg@bhf.org.uk


Information from the National Health Service on conditions, treatments, and healthy living is available at: 

http://www.nhs.uk/Conditions/Pages/hub.aspx  

 

BOGUS TEXT MESSAGES

Patients in Northern Ireland have received text messages indicating that their registration with their Doctors' Practice was about to lapse and they should ring the number provided. This is a fraud designed to obtain personal details.

 

BOGUS TELEPHONE CALLS

Patients throughout Northern Ireland are receiving telephone calls purporting to be from their own health centre enquiring about patient medication and offering medication at a discounted rate. As you know, prescription medication is free. This is a fraud and these people are after your bank details. If contacted in this way report immediately to your local police.

 

ZIKA VIRUS  Click here for Patient Information

 

Need to cancel an appointment? It's easy to cancel a face to face or a telephone appointment leaving it free to be used by another patient who may urgently need it. Just click on the 'Let us know if you need to cancel your appointment' link at the bottom of the main page. It's a simple process.

                                 WAITING LIST CRISIS 

If you are waiting for a hospital appointment and the waiting time appears excessive please ring directly Appointments at the hospital to which you have been referred.

 

If you are waiting for an operation and your waiting time appears delayed/excessive please ring directly the secretary of the consultant you saw at outpatients which will be on your appointments card.

 

Please do not ask your GP or Reception staff to ring on your behalf unless your condition has changed.

 
If you have just found out that you are pregnant you do not need to see your GP. Please make an appointment to see the midwife.

 

Breastfeeding welcomeBreastfeeding is welcomed and supported at our surgery

              Bowel Cancer Screening Video

Bowel Cancer Screening - All eligible participants must be between the ages of 60-74 years and registered with a GP in Northern Ireland. Participants will automatically receive a kit in the post when they reach the set age. They will, at this point, be invited to participate in the screening programme.

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http://www.cancerscreening.hscni.net/2179.htm

A new video that shows women what to expect when they attend for breast screening has been produced by the Public Health Agency.

It covers the whole process of screening - from receiving the invitation letter to getting the results.

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Do you know someone whose family has a history of abdominal aortic aneurysm- a swelling of the main artery which lies in the abdomen? If you are a man over the age of 65 and you haven't attended for screening before you can now self refer for a scan. Ring 028 90631828 to book a scan.

                      

 

hearingloop.jpg 

The Practice now has a Portable Hearing Loop System.

 

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In the last month 23 patients have not attended for their appointments. Please let Reception know if you cannot attend - someone else will be very glad of that appointment slot!

diary_appointment

There is a link on our Online Services Menu near the bottom of this page.

Accessibility Statement

This website is run by My Surgery Website, however the content is maintained by the business it represents. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 200% without text spilling off the screen
  • Navigate the website using just a keyboard
  • Navigate the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Telephone: 0333 433 0021

We’ll consider your request and get back to you within 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us via the email below with the subject “Accessibility Problem”.

Email: enquiries@mysurgerywebsite.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the  Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Compatibility with browsers and assistive technology

This website is designed to be compatible with the following assistive technologies;

  • NVDA with Internet Explorer
  • NVDA with Google Chrome
  • NVDA with Firefox
  • NVDA with Edge
  • NVDA with Safari
  • JAWS with Internet Explorer
  • JAWS with Google Chrome
  • JAWS with Firefox
  • JAWS with Edge
  • JAWS with Safari

How our site looks and work is based on HTML5, and we test for and support the following browsers:

  • Google Chrome (versions in support)
  • Mozilla Firefox (versions in support)
  • Internet Explorer (version 10 and above)
  • Microsoft Edge (versions in support)
  • Apple Safari (versions in support)

Technical specifications

This website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • JavaScript

UserWay accessibility Widget

The UserWay Accessibility Widget offers a broad selection of functions that patients can use to meet their individual accessibility needs.

UserWay provides the following accessibility functionality:

  • Increase Text Size
  • Stop Animations
  • Tooltips
  • Convert to Accessible Fonts
  • Highlight Links
  • Larger Cursor
  • Reading Guide
  • Dark Mode
  • Light Mode
  • Invert Colours
  • Text Spacing
  • Colour Desaturation

Compliance Status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.

  • The structure of all the pages throughout the site may affect users using assistive technology and keyboard navigation.
  • The text will not reflow in a single column when you change the size of the browser window.
  • You cannot modify the line height or spacing of text.
  • Some form elements are missing descriptions.
  • Some elements may be missing keyboard focus.
  • You cannot skip to the main content when using a screen reader.
  • Some links identified only by colour.
  • Some link text is used for multiple different destinations.
  • Colour contrast in some areas is insufficient.
  • Some image links are missing alternative text.
  • Heading is missing text in some areas.
  • Some heading elements are not consistent.
  • An iFrame used on the site is missing a title.
  • HTML tags are used to format text in some places.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we tested this website

We conduct internal testing against known accessibility issues which are not able to be found through automated testing. 

This statement was prepared on 16th February 2024. It was last reviewed on 16th February 2024 by My Surgery Website. We tested the home page and 10 random pages. Next review due 30th December 2024 by My Surgery Website

Accessible features we test manually

  • manual check against the W3C validator
  • examining microdata markup and alt text using special tools
  • checking content in a text-only browser
  • using screen readers to read text aloud
  • using disability simulation tools to browse the website

Accessible features we test using third party tools

Axe: Web Accessibility Testing

Site Improve Accessibility Checker

WAVE Web Accessibility Evaluation Tool

 
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