BOGUS TELEPHONE CALLS
Patients throughout Northern Ireland are receiving telephone calls purporting to be from their own health centre enquiring about patient medication and offering medication at a discounted rate. As you know, prescription medication is free. This is a fraud and these people are after your bank details. If contacted in this way report immediately to your local police.
Need to cancel an appointment? It's easy to cancel a face to face or a telephone appointment leaving it free to be used by another patient who may urgently need it. Just click on the 'Let us know if you need to cancel your appointment' link at the bottom of the main page. It's a simple process.
A big thank you to all patients who took part in our recent patient satisfaction survey. Some 86% were extremely likely/likely to recommend our practice to someone who has just moved into the area. We were humbled by your praise and have taken note of your criticism. As a result of the survey we have arranged a number of additional ‘winter pressure’ clinics, including evening clinics to help address the shortage of available appointments.
Winter Ailments – did you know?
Often people think “I need a wee course of antibiotics” but did you know…
- Most common infections of the nose, throat, sinuses, ears and chest are caused by viruses. Antibiotics do not kill viruses- they only kill bacteria
- Antibiotics have side effects which may include: stomach upsets, diarrhoea, rashes and thrush
- The more antibiotics you take, the less effective they become at fighting more serious infections, as your body’s bacteria build up a resistance against them
Where can I get advice?
Ask your pharmacist (chemist) for advice. For specific symptoms such as sore throats, runny/stuffed nose, coughs.
If your symptoms change or you are worried about any new symptom, speak to your pharmacist or GP.
WAITING LIST CRISIS
If you are waiting for a hospital appointment and the waiting time appears excessive please ring directly Appointments at the hospital to which you have been referred.
If you are waiting for an operation and your waiting time appears delayed/excessive please ring directly the secretary of the consultant you saw at outpatients which will be on your appointments card.
Please do not ask your GP or Reception staff to ring on your behalf unless your condition has changed.
If you have just found out that you are pregnant you do not need to see your GP. Please make an appointment to see the midwife.
Breastfeeding is welcomed and supported at our surgery
Bowel Cancer Screening Video
Bowel Cancer Screening - All eligible participants must be between the ages of 60-74 years and registered with a GP in Northern Ireland. Participants will automatically receive a kit in the post when they reach the set age. They will, at this point, be invited to participate in the screening programme.
A new video that shows women what to expect when they attend for breast screening has been produced by the Public Health Agency.
It covers the whole process of screening - from receiving the invitation letter to getting the results.
Do you know someone whose family has a history of abdominal aortic aneurysm- a swelling of the main artery which lies in the abdomen? If you are a man over the age of 65 and you haven't attended for screening before you can now self refer for a scan. Ring 028 90631828 to book a scan.
The Practice now has a Portable Hearing Loop System.
In the last month 34 patients have not attended for their appointments. Please let Reception know if you cannot attend - someone else will be very glad of that appointment slot!
There is a link on our Online Services Menu near the bottom of this page.